We’re not sure if the payment was successful. Time for an investigation!
- Check your email for an order confirmation. Yes? Then your payment was successful.
- Didn’t receive an order confirmation? Check the order history in your My Oerol account. Do you see tickets there? Congratulations, your payment was successful!
- If there are no tickets in your My Oerol account, check your bank account to see if the money has been deducted. If so, please contact us at helpdesk@oerol.nl and we will assist you further.
If the answer to these questions is no, unfortunately, the payment failed. Please try again.
